CenseoAI is a ServiceTitan AI integration specialist building custom AI workflows for HVAC and home service contractors. Services include automated lead booking, SMS follow-up sequences, maintenance agreement renewals, estimate conversion, dispatcher AI, review generation, and custom reporting — all integrated directly with ServiceTitan's API.
Supercharge ServiceTitan with Custom AI Workflows.
ServiceTitan is powerful — but it only works as hard as the people using it. We build AI layers on top of ServiceTitan that automate lead response, booking, follow-up, dispatch, and reporting so your team can focus on the work, not the admin.
ServiceTitan Manages Your Business. AI Grows It.
ServiceTitan is the best field service management platform on the market — but it's a system of record, not a system of growth. It tracks what happened. AI makes things happen automatically.
Leads call after hours → go to voicemail
AI answers, qualifies, and books in ServiceTitan
Estimates sit open for weeks
AI follows up automatically until converted or closed
Maintenance agreements expire unnoticed
AI identifies and renews agreements automatically
Dispatchers spend hours optimizing routes
AI suggests optimal routing and flags conflicts
Completed jobs rarely generate reviews
AI sends personalized review requests post-job
8 AI Workflows We Build on ServiceTitan
Each workflow is custom-configured for your business, tested before launch, and monitored for performance.
Inbound Lead Capture & Booking
AI answers every call, qualifies the lead, and creates a job in ServiceTitan automatically — including job type, urgency level, and customer details. Zero manual entry.
SMS & Email Follow-Up Sequences
Triggered by ServiceTitan job status changes — estimate sent, job completed, invoice overdue. Automated follow-ups that feel personal and drive action.
Maintenance Agreement Renewals
AI identifies expiring maintenance agreements in ServiceTitan and automatically sends renewal offers, books appointments, and updates the agreement record.
Estimate-to-Job Conversion
When an estimate sits open for 3+ days, AI sends a personalized follow-up sequence to the customer. Converts 15–25% of stalled estimates into booked jobs.
Dispatcher AI Assistant
AI analyzes your ServiceTitan schedule and suggests optimal tech routing, flags scheduling conflicts, and alerts dispatchers to high-priority jobs before they escalate.
Review Generation Automation
After every completed job in ServiceTitan, AI sends a personalized review request via SMS. Generates 3–5× more Google reviews with zero manual effort.
After-Hours Emergency Handling
AI handles after-hours calls, creates emergency jobs in ServiceTitan with correct priority flags, and notifies your on-call tech via SMS — all automatically.
Custom Reporting & Dashboards
AI-powered dashboards that pull ServiceTitan data and surface the KPIs that matter: revenue per tech, close rate by job type, seasonal trends, and missed opportunity cost.
How We Build Your ServiceTitan AI Integration
AI Revenue Audit
We analyze your ServiceTitan data to identify your biggest revenue leaks and automation opportunities.
Workflow Design
We design custom AI workflows mapped to your specific job types, service areas, and team structure.
Build & Test
We build and test every workflow in a staging environment before touching your live ServiceTitan account.
Launch & Optimize
We go live, monitor performance, and optimize workflows monthly based on conversion data.
Frequently Asked Questions
Do you work directly with ServiceTitan's API?
Yes. We integrate directly with ServiceTitan's API to read and write job data, customer records, estimates, invoices, and scheduling. All automations are bi-directional — changes in ServiceTitan trigger AI actions, and AI actions update ServiceTitan records in real time.
Will this break my existing ServiceTitan setup?
No. Our integrations are additive — we layer AI workflows on top of your existing ServiceTitan configuration without modifying your core setup. We test in a staging environment before going live, and you can disable any workflow at any time.
Do you also work with Housecall Pro or FieldEdge?
Yes. While we specialize in ServiceTitan, we also build custom AI workflows for Housecall Pro, FieldEdge, Jobber, and most other field service management platforms with API access.
How long does a ServiceTitan AI integration take?
Most integrations are live within 1–2 weeks. We handle the API setup, workflow configuration, testing, and training. Your team needs minimal involvement — typically 2–3 hours of onboarding calls.
What does it cost?
Pricing depends on the number of workflows and the complexity of your ServiceTitan configuration. We offer both fixed-fee project pricing and monthly retainer options. Schedule a free AI Revenue Audit and we'll provide a detailed proposal.
Ready to Supercharge Your ServiceTitan?
Get a free AI Revenue Audit. We'll review your ServiceTitan setup, identify your top 3 automation opportunities, and show you exactly what we'd build — with projected ROI.